How do subscriptions work in AutoRap?
With the All Access Pass in AutoRap, you pay one low weekly, monthly or annual price to gain unlimited plays for the duration of your subscription.
What if I want to upgrade my All Access Pass?
You can manage your subscription at any time through iTunes and change your type of subscription. See this link for a step by step guide.
Can I use my All Access Pass with multiple devices (phone, tablet etc)?
As long as you are signed into the same Smule account, your All Access pass will work on any number of iOS devices.
I made a new Smule account. Can I still use my All Access Pass?
- If you need to create a new Smule account for any reason, you can use the Restore button on the purchase page to associate your All Access Pass with your new account.
- In the unlikely case that you are unable to restore your All Access Pass via the App Store, you can unsubscribe by following the instructions above and re-purchase your All Access Pass to clear the association with other accounts.
When will my subscription renew?
Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.
Account will be charged for renewal within 24-hours prior to the end of the current period at the cost of the chosen package.
When will my trial subscription convert to a paid subscription?
A trial subscription automatically converts to a paid subscription unless auto-renew is turned off at least 24-hours before the end of the trial period.
Your account will be charged for renewal within 24-hours prior to the end of the trial period at the cost of the chosen package.
What if I want to cancel my trial subscription before it converts to a paid subscription?
You can turn off the auto-converting trial subscription at any time through iTunes. See this link for a step by step guide: http://support.apple.com/kb/ht4098. You will be unsubscribed after your trial subscription period has expired. You can not cancel the current active trial subscription period.
What if I want to unsubscribe?
You can turn off the auto-renewing subscription at any time through iTunes. See this link for a step by step guide.
You will be unsubscribed after your current subscription period has expired. You'll continue to be able to access your music during the current active subscription period even after you've unsubscribed. Once your subscription expires, you will lose your unlimited access.