What are Plays?
- “Plays” allow you to try different songs in AutoRap.
- Each time you AutoRap, 1 Play gets deducted from your balance.
- You can earn Plays for free by completing offers, or you can subscribe to an All Access Pass and receive unlimited plays!
How do subscriptions work in AutoRap?
With the All Access Pass in AutoRap, you pay one low weekly, monthly or annual price to gain unlimited plays for the duration of your subscription.
I Thought This App Was Free??
We give you one song - “Turkey Burgers” - that is ALWAYS FREE! So you can AutoRap anytime without using Plays at all.
Why Does AutoRap Use Plays?
Plays let you explore LOTS of different songs. That way, with the same amount of money you would normally pay for 1 song, you can try lots of DIFFERENT songs.
Can I Buy Songs?
In AutoRap, you do not need to “buy” a song. You already have access to all songs through Plays. You simply use 1 Play each time you create a new AutoRap, or Re-AutoRap, or you can subscribe for Unlimited Plays. With Plays, you never get stuck with any one song, so you get more for your money!
What If I Don’t Want to Spend Money?
You can earn Plays for free by tapping “Unlock All Songs” at the bottom, and then tapping the gray “Earn Free Plays” button
I completed an offer but did not get my Plays. Help!
Offers are managed by Tapjoy, and sometimes they take a few moments to arrive. But don’t worry, the rewards are coming! Try closing out of the app and re-opening if you don’t see your rewards come after a few moments. Please contact Tapjoy support, and they will help you retrieve your offers. You can contact them here.
What if I want to upgrade my All Access Pass?
You can manage your subscription at any time through iTunes and change your type of subscription. See this link for a step by step guide.
Can I use my All Access Pass with multiple devices (phone, tablet etc)?
As long as you are signed into the same Smule account, your All Access pass will work on any number of iOS devices.
I made a new Smule account. Can I still use my All Access Pass?
- If you need to create a new Smule account for any reason, you can use the Restore button on the purchase page to associate your All Access Pass with your new account.
- You can associate a single All Access Pass with up to 3 Smule accounts. After that no further accounts can be added using the Restore button.
- In the unlikely case that you are unable to restore your All Access Pass via the App Store, you can unsubscribe by following the instructions above and re-purchase your All Access Pass to clear the association with other accounts.
When will my subscription renew?
Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.
Account will be charged for renewal within 24-hours prior to the end of the current period at the cost of the chosen package.
When will my trial subscription convert to a paid subscription?
A trial subscription automatically converts to a paid subscription unless auto-renew is turned off at least 24-hours before the end of the trial period.
Your account will be charged for renewal within 24-hours prior to the end of the trial period at the cost of the chosen package.
What if I want to cancel my trial subscription before it converts to a paid subscription?
You can turn off the auto-converting trial subscription at any time through iTunes. See this link for a step by step guide: http://support.apple.com/kb/ht4098. You will be unsubscribed after your trial subscription period has expired. You can not cancel the current active trial subscription period.
What if I want to unsubscribe?
You can turn off the auto-renewing subscription at any time through iTunes. See this link for a step by step guide.
You will be unsubscribed after your current subscription period has expired. You'll continue to be able to access your music during the current active subscription period even after you've unsubscribed. Once your subscription expires, you will lose your unlimited access.