Profile Storage FAQ
Why is Smule making changes to its content storage?
For over 15 years, our community has filled Smule with music, creativity, and connection. Every performance adds to the vibrancy of the platform. Over time, billions of recordings have accumulated, which puts pressure on our storage. We’re making updates to keep Smule healthy and sustainable, free up space for new performances and continue improving the platform with better technology, features, and audio/video experiences.
When will these changes take place?
This phased video-to-audio conversion will start in early February 2026 and is expected to wrap up during March 2026.
Whose content will be impacted?
We want to minimize disruption to active Smule users. This process will mainly affect older video performances from free, inactive accounts that have had limited social activity or engagement. VIP members’ videos are fully protected and will not be affected, regardless of activity or engagement.
What content will be removed?
Older videos with minimal interactions are the ones being considered for conversion to audio-only. Only video recordings will be converted. The audio portion will remain safe. A thumbnail will stay in place of the video so you can still see that moment from your performance. Once a video asset is converted and removed, it cannot be restored.
How can I preserve my recordings?
The most reliable way to safeguard your video recordings is to upgrade to VIP as soon as possible, before video-to-audio conversion begins in early February. VIP membership not only safeguards your videos but also unlocks premium features, including unlimited solos, the ability to start your own duet and group recordings, access to 15M+ songs, profile customizations, and more.
If upgrading isn’t an option, engaging with your recordings like listening, joining, and commenting may help keep them visible, though it’s not a guaranteed way to prevent conversion.
How can I preserve the recordings of someone I care about who has passed away?
We understand that some performances hold personal meaning. Because we can’t always confirm accounts for loved ones who have passed, the best way to support these recordings is by interacting with them: listening, commenting, or showing some love. Every bit of engagement can help keep these memories part of the community.
You can learn more about the video storage cleanup in our blog post. If you have additional questions, please feel free to contact us at smule.com/support.