What happens if I delete my account?
- You lose all your related content. All your performances (except for your joins to other users' group performances), comments of performances, followers, likes, gifts, and groups will be deleted.
- You will no longer have the opportunity to connect with other talented Smuleans and make friends from all over the world.
- You will delete any associated accounts in our other apps - Magic Piano, AutoRap, and/or Style Studio.
Can I cancel my account deletion?
Deletion will happen 7 to 28 days after your submission. If you would like to have your account reactivated after requesting deletion from within the app, contact us at support@smule.com as soon as possible. Reactivation can be requested only if your account is currently in the process of deletion. Once deleted, a Smule account cannot be restored.
Deleting your account is irreversible, and all content will be removed in the process, and cannot be restored. Content includes recordings created by others utilizing arrangements you uploaded to our systems.
Note that requesting account deletion does NOT cancel your VIP subscription. You’ll need to manage that in your Apple subscriptions. For instructions on how to do that, click here: https://support.apple.com/en-us/HT202039
If you’ve purchased VIP from our website, you need to go to Smule.com and cancel it there before you start the deletion process. Here’s how you can do that: https://www.youtube.com/watch?v=1u985056nPQ.
In case you've started your deletion process before canceling your website subscription, please contact us via support@smule.com with the Transaction ID that you should have received via email so we can cancel it for you - the ID would be easily recognizable as it always starts with "112" for website purchases.