In case the app takes a long time to load content from other users, or if the chat is too slow, try any of the following suggestions:
- You can also switch between Wi-Fi and mobile data to see which of the two works better.
- Try opening Smule.com in your browser to see if there's a difference in the loading speed. In case both the app and the website are loading slower than usual on WiFi, you can reset your WiFi router if you have access to it. If not, please stick to using mobile data.
If none of the suggestions above have helped while using WiFi, please go to https://whatsmyip.com/ and take a screenshot of the page, then send it to us, so our tech team can dig into the issue and see if there are any logs related to your IP Address.
Last but not least, if a particular error message appears, please provide us with a screenshot of the error message too.