Submit a request

Tell us about a problem you'd like to report or feedback that you have about your experience with Smule.
Please select the category that best describes your issue below.

I understand that removing the account will not automatically disable the subscription. Recurring charges may occur in case the auto-renewal option has not been stopped prior to the account deletion request. This applies to all subscriptions activated through Google Play, App Store, App Gallery &

I agree that the email I've provided belongs to me and I'm able to confirm my ownership of the email. We will send you a confirmation email, which you will be required to respond to in order to start the removal process. If you need to add or edit the email associated with the account you want deleted, you can do so in the “Settings” in the app or website.

I understand removing my profile/account is irreversible, and all of my content will be removed in the process and cannot be restored. Additionally, I understand the process will take at least 7 days and may take up to 28 days.

Please enter the details of your request and as much information as possible. Don't forget to include your Smule username, device, or screenshots if they apply to your request. A member of our staff will respond as soon as possible.

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