Can I block somebody from contacting me?
You have the option of blocking a user from the user's profile. Once blocked, the user will not be able to comment on, join, love any of your performances, or message you in Smule app. To block a user, go to their profile in Smule app or on Smule.com. In their profile you will see a "..." menu (the three dots are vertical in the mobile app). Click the "..." menu and you will be given the option to block the user.
How do I unblock someone?
If you have already blocked a user,
- On their Smule app profile, you will see an “Unblock” button. Tap it to unblock the user.
- On their Smule.com profile, click the "..." menu, and you will see an option to unblock that user.
How can I report an abusive or offensive user?
As described above, you can block another user via their profile in Smule app or on Smule.com. If you believe the user is violating our Community Guidelines or engaging in harassment or offensive behavior, you can also report the user to us. After finding the user's profile, click the "..." menu, then select the “Flag User” option. An email template will be displayed which you can use to notify our support team of the offending user.