Where can I find groups?
Currently groups can be created on Web and iOS. The feature on Android is still under development, and we’re tirelessly working to improve it.
What is a group?
A group is two or more people people who share a common passion coming together to chat, create, and make a real, meaningful connection with each other.
How do I create a group?
To create a group:
– Navigate to the Explore tab in the iOS app, or the home page of the website
– Scroll to the “Groups” section
– Tap “See All”
– Tap “+”
– Fill out the required fields and any optional ones that are helpful to users
– Tap “Continue”
– At this point, your group has been created
– Invite members to your group
Who can create a group?
Anyone can create a group.
How many members can a group have?
A group can have up to 1000 members
Privacy settings: Private/Public — What is the privacy settings for a group?
All groups are public, meaning non-members can see the group page and its contents.
How do I report inappropriate or abusive behavior in a group?
To report a behavior which is against Smule's Community Guidelines / Terms of Service, tap on the icon with the 3 dots (available within the single view of the recording or the user profile) and proceed with the respective action.
Notifications
Will there be notification for groups?
– Group Owners receive notifications when users request to join their group.
– Users will receive notifications when an owner invites them to join their group.
I can't add someone to my group, why?
– Only the group owner can invite new members to their group.
– My group can’t be found in search? (are they going to be searchable)
– Search is coming soon!
How can I chat in a group?
Group chat is available and can be initiated from the chat screen. There is no shortcut feature to initiate chat with your Smule group.
Join or Leave a Group
How do I join a group?
– Navigate to the group page you want to join.
– If the group is open, meaning they’re accepting new members, then a “join” button will appear.
– Tap “Join”
– How do I leave a group?
– Navigate to group’s page
– Tap “…” at top right corner
– Tap “Leave Group”
How many groups can I join?
– You can join up to 250 groups.
– Why can I only create 3 groups?
– Being a group owner is a big responsibility–and members count on owners to have enough time to dedicate to their groups. If owners are stretched too thin across
lots of groups, everyone loses out. That’s why we limit the number of groups users can create to 3.
What happens when I’m invited to a group?
– You can accept, reject or ignore the invite. The invite is set to expire after 30 days.
- You can respond to a group invite from your profile page, notifications, or the group’s page.
How/where can I see a list of groups I own/have joined?
On your profile page, tap “Groups,” which will show groups you are in and pending requests/invites.
How/where can I find new groups I might be interested in?
The Explore tab is a great place to look, as are other users’ profile pages.
How do I audition for a group?
Each group has different preferences for how they set up their audition. Please reach out to the group’s owner for more information.
Manage your Group
How do I delete a group?
Groups can be deleted via Web and iOS at this time.
To delete a Group on Web:
- Tap on the machine wheel icon within the Group
- Tap on the "Edit Group Settings" button
- Tap on the "Delete Group" button
- Confirm the action
To delete a Group on iOS:
- Tap on the machine wheel icon within the Group
- Scroll down to the bottom of the "Manage Group" screen
- Tap on the "Delete Group" button
- Confirm the action
How do I invite users to my group?
– Navigate to the group page
– Tap “Members”
– Tap “+”
How do I remove or block someone from my group?
Currently, you cannot block someone from your group. We’re currently working on making that possible.
How do I approve posts for a group I own? (if necessary)
By inviting members to join your group, you grant them the privilege to post to the group page.
How can I stop a member from posting in my group?
While you can’t stop a member from posting to a group page, group owners can delete members’ posts.
How do I change the name of my group?
– Navigate to group page
– Tap on the machine wheel icon
- Tap on "Group Name"
How do I upload a cover photo to my group?
– Navigate to the group page
– Tap on the machine wheel icon
- Tap on the Camera icon
How many owners can a group have?
Each group can have 1 owner in total.
Post and Share
How do I post to a group?
– Navigate to the group page
– Tap the “+” icon next to “Add Post”
– Select the recordings you want to post on the group page
– Tap “Post”
Can I start a LiveJam in a group?
No
How do I share my group posts on other social media channels?
This feature isn't available yet
Can I search for a specific post/recording in a group?
No