How do I subscribe?
Tap on the “All Access Pass” banner at the top of the Songbook. You will be prompted to select a subscription period. After you’ve made your selection, you may need to verify your Google Play credentials to complete the transaction.
How do I manage my subscription?
You can manage your subscription through Google Play. See this link for a step by step guide: https://support.google.com/googleplay/answer/2476088.
How do I cancel my subscription?
To unsubscribe, simply turn off the auto-renewing subscription through Google Play. See this link for a step by step guide: https://support.google.com/googleplay/answer/2476088.
When will my subscription automatically renew?
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours prior to the end of the current period at the cost of the chosen package.
Can I use my subscription with my iOS devices?
No. Purchases made directly through the Google Play Store will only enable VIP access on your Android devices.
Can I use my subscription with multiple Android devices (phone, tablet etc)?
I made a new Smule account. Can I still access my old subscription?
- If you need to create a new Smule account for any reason, just sign in to that account on a device where you are signed into Android/Google Play with the subscribed google account.
- You can associate a single VIP with up to 3 Smule accounts. After that, no further accounts can be added.
- In the unlikely case that you are unable to restore your VIP subscription via Google Play, you can unsubscribe by following the instructions above and re-purchase your VIP subscription to clear the association with other accounts.