How does the free trial work?
Try us free for 7 days! You’ll gain the same VIP privileges as a subscriber. If you enjoy your free trial, do nothing and it will automatically convert to a VIP subscription at the end of the trial period.
How do I cancel my free trial?
You may cancel the free trial at any time through iTunes. See this link for a step by step guide: https://support.apple.com/kb/ht4098.
If you cancel your free trial, you will not be charged at the end of the 7-day free trial period.
Can you cancel my Free Trial for me?
No. Due to iTunes policy Smule has no access to any accounts in iTunes. All subscriptions have to be cancelled or managed by the owner of the iTunes account.
Why can’t I start a free trial with my iTunes Gift Card?
Apple policy requires you to have a minimum balance equal to the cost of the initial purchase plus 1 renewal period on your iTunes Gift Card in order to use it to start a free trial or purchase VIP. You will need to increase your Gift Card balance.